Data Protection & Privacy Policy
Your security is our top priority. Learn how we protect your information and respect your privacy.
Introduction
At ClickVault, we are committed to protecting your personal information and your right to privacy. This Data Protection Policy explains how we collect, use, and safeguard your information when you use our digital marketplace platform.
By using ClickVault, you agree to the collection and use of information in accordance with this policy. We regularly review and update our practices to ensure compliance with global privacy regulations including GDPR, CCPA, and others.
Information We Collect
We collect information to provide better services to our users. The types of information we gather include:
Personal Information
- Account Data: When you create an account, we collect your name, email address, and password.
- Profile Information: Optional information you provide such as profile picture, bio, and location.
- Contact Details: Information you provide when contacting our support team.
Usage Data
- Browsing Information: Pages visited, time spent, and navigation patterns.
- Transaction Data: Details about purchases, downloads, and payment information (handled by secure third-party processors).
- Technical Data: IP address, browser type, device information, and operating system.
How We Protect Your Data
We implement industry-leading security measures to protect your personal information:
Encryption
All data in transit is protected with TLS 1.3 encryption. Sensitive data at rest is encrypted using AES-256.
Access Controls
Strict role-based access controls ensure only authorized personnel can access sensitive information.
Regular Audits
We conduct regular security audits and penetration testing to identify and address vulnerabilities.
Secure Infrastructure
Our platform runs on secure cloud infrastructure with enterprise-grade firewalls and DDoS protection.
Data Minimization
We only collect the minimum amount of personal information necessary to provide our services. We do not store payment information - all transactions are processed through PCI-DSS compliant payment gateways.
How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our platform
- To improve, personalize, and expand our services
- To understand and analyze how you use our platform
- To develop new products, services, features, and functionality
- To communicate with you for customer service, updates, and marketing purposes
- To prevent fraud and enhance security
We never sell your personal information to third parties. We only share data with trusted partners who assist us in operating our platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
Essential Cookies
These are necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you.
Analytics Cookies
These allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Marketing Cookies
These help us deliver personalized advertisements that are relevant to you based on your browsing behavior.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our platform.
Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing your data
- Portability: Request transfer of your data to another organization
- Objection: Object to processing of your personal data
To exercise any of these rights, please contact our Data Protection Officer using the information below.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. We ensure all international transfers comply with applicable data protection laws through:
- EU Standard Contractual Clauses
- Privacy Shield Frameworks (where applicable)
- Binding Corporate Rules
Children's Privacy
Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal information, we will delete such information immediately.
Policy Updates
We may update this Data Protection Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible. We encourage you to review this policy periodically to stay informed about how we protect your information.
Effective Date: July 8, 2025
Contact Our Data Protection Team
If you have questions about this policy or wish to exercise your data rights, please contact us: